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Roles bundle permissions together so you can give each staff member the right level of access. TillBiz ships with sensible defaults, and you can create your own roles and fine-tune individual permissions.

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Default roles

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How permissions work

A permission grants the ability to do one thing — for example create orders, refund payments, or view reports. Many permissions come in two scopes:
  • Own — act on records you created (e.g. a cashier sees only their orders).
  • All — act on everything in the store (e.g. a manager sees all orders).
This is why a cashier and a manager can both open the Orders page but see very different lists.

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Create or edit a role

1

Open Roles

Go to Settings → Roles.
2

Create a role

Click New role, name it, and tick the permissions it should include.
3

Assign it

Set the role on a user.

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Per-user overrides

You can grant or remove individual permissions for a single user on top of their role — handy for temporarily letting a senior cashier approve refunds. Overrides can be set to expire on a date.
Follow the principle of least privilege: give each role only what it needs. It keeps your business secure and your audit log meaningful.