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Documentation Index

Fetch the complete documentation index at: https://docs.tillbiz.com/llms.txt

Use this file to discover all available pages before exploring further.

Once an order is built, take payment to complete the sale. TillBiz supports cash, card, M-Pesa, and split payments. An order is marked Completed once the amount paid covers the order total.

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Payment methods

Cash

Enter the amount tendered; TillBiz calculates change and records it to the drawer.

Card

Record a card payment with an optional reference (e.g. the terminal code).

M-Pesa

Send an STK push to the customer’s phone to confirm mobile-money payment.

Split

Combine two or more methods on a single order.

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Take a cash payment

1

Choose Cash

Select Cash on the payment screen.
2

Enter the amount tendered

TillBiz shows the change due.
3

Confirm

The sale completes and the cash is recorded against your shift and drawer.

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Take an M-Pesa payment

M-Pesa requires the M-Pesa STK push feature and an M-Pesa till configured for the store. See Managing stores and Integrations.
1

Choose M-Pesa

Select M-Pesa and confirm the customer’s phone number.
2

Send the prompt

TillBiz sends an STK push — a payment request pops up on the customer’s phone.
3

Customer enters their PIN

They approve the payment on their device.
4

Automatic confirmation

When Safaricom confirms, TillBiz marks the payment received and completes the order — no manual entry needed.
If the prompt times out or the customer dismisses it, you can resend the STK push or switch to another method.

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Split a payment

Choose Split to pay one order with more than one method — for example part cash, part card: 
Order total: KES 180
  Cash:  KES 100
  Card:  KES  80  (ref QK12345)
Add each portion; the order completes once the parts add up to the total.

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Refunds

Payments can be refunded. M-Pesa payments are reversed back to the customer where supported. Refunds may require a manager’s permission. See Orders.