Skip to main content
A store (branch) is a place where you sell. Every business has at least one. Each store keeps its own stock, staff, shifts, and payment settings.
Running more than one store requires the Multi-branch feature on your plan. See Subscription & licensing.

​
Create a store

1

Open store settings

Go to Settings → Stores (Branches).
2

Add a new store

Click New store and enter its name, phone, email, and address.
3

Set payment methods

Enable the methods this store accepts — cash, card, and/or M-Pesa.
4

Save

The store is ready. Assign staff and set opening stock.

​
Per-store M-Pesa

Each store can have its own M-Pesa till so payments land in the right place.
1

Open the store's M-Pesa settings

Edit the store and open its M-Pesa configuration.
2

Enter the till details

Add the M-Pesa credentials for that location.
3

Save

M-Pesa payments at this store will now use this till.
If a store doesn’t have its own M-Pesa configured, TillBiz can fall back to your business-level settings where available. Check with your admin which till a store is using.

​
Deactivating a store

A store you no longer use can be deactivated rather than deleted, preserving its history in reports. Deactivated stores stop appearing for new sales.