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The customer portal is a self-service page where your customers can view and pay their invoices online. They don’t need a TillBiz account — they open a secure link you send them.

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What customers can do

  • View invoices sent to them, with your branding.
  • Pay online — for example via M-Pesa where enabled.
  • See their history of invoices and payments.
  • Reach support if your business offers it.

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How it works

1

You send an invoice

When you send an invoice by email, it includes a secure link to the portal.
2

The customer opens the link

No sign-up required — the link gives them access to that invoice.
3

They pay

The customer pays online, and the invoice updates to Paid automatically.
Because payment status updates automatically, the portal cuts down on the “have you received my payment?” back-and-forth and keeps your invoice list accurate.
Portal links are tied to specific invoices and customers. Remind customers not to forward their links to others.